1.2. Smart Lighting - Service Model

1.2.1 Introduction

One solution, one system tailored to deliver the best smart lighting experience for every customer. Whether you start with our foundational non-connected solution or advance to our customizable options, our model provides the perfect blend of functionality, monitoring, and energy savings.

Organic Response offers 4 different service levels. You can see the details and inclusion list for each service package below;

  1. SmartStart

  2. SmartLight

  3. SmartInsight

  4. SmartPlus

1.2.2 SmartStart

In this service level, an OR (Organic Reponse) enabled installation can realize effortless energy savings and smarter lighting right out of the box. This is a true plug-and-play experience that can be enhanced by optimization and advanced configuration through the Response Apps.

Smartstart caters to non-connected installations.

1.2.2.1. SmartStart - Overview

  • Instant Energy Savings: You can achieve up to 40% energy reduction with a smart lighting system that offers fast, cost-effective wireless installation as soon as it is installed.

  • Control Options: You can manage your lighting through the Response App or a wireless switch, allowing for flexible and future-proof solutions.

1.2.2.2. Key Features

  1. Wireless Installation: Quick and easy setup without complex wiring, saving time and money while offering seamless wireless communication.

  2. Energy Optimization: Enhance your energy savings beyond 40% for a more sustainable environment.

  3. App-Based Adjustments: Full control over lighting settings, including brightness, lighting scenes, zoning, daylight dimming, and much more, via the Response App.

  4. Expandable System: Designed to grow with your needs, offering additional automation and control options in the future.

1.2.3 SmartLight

By selecting SmartLight, you can elevate your lighting experience with the Response Portal-connected solution. This level offers the essentials from portal-connected features in addition to SmartStart's capabilities. Key benefits include remote configuration, live energy consumption data, automated emergency light testing, and customizable schedules.

1.2.3.1. SmartLight Overview

  • Connected solution - You can get remote configuration and customizable schedules via the Response Portal. Benefit from live energy consumption data and automated emergency light testing.

1.2.3.2. SmartLight Key Features

  1. Remote Access and Scheduling:

    • Manage lighting remotely via the portal.

    • Customize schedules to fit ever-changing needs or circadian rhythms.

  2. Remote Monitoring and Diagnostics:

    • Constant oversight and immediate issue detection.

    • It enhances reliability, reduces manual checks, and minimizes downtime.

  3. Live Energy Data:

    • Real-time insights into energy consumption.

    • Enables immediate adjustments for optimal efficiency.

  4. Emergency Lighting Control and Testing:

    • Conduct functional and durational tests.

    • Automated reports and historical view.

  5. Remote Updates:

    • Continuous updates with new features and security patches.

    • Ensures an optimized and secure system.

  6. Smart Lighting Solution Guidance:

    • On-site visits for optimization.

    • Guidance on feature enhancements.

  7. Service and Support:

    • Exceptional service and support.

  8. Multi-Tenant Support:

    • Tenant-specific access and user management.

  9. Secure Cloud Storage:

    • Reliable, encrypted access to protect data and prevent loss.

1.2.4. SmartInsight

In addition to SmartLight’s features, this service level enhances functionality by providing advanced data insights on energy consumption, occupancy, and light levels. These insights are presented in our intuitive portal Dashboard. It also includes robust Response API access, allowing seamless integration with third-party systems.

1.2.4.1. SmartInsight Overview

  • Enhanced Data Insights: Advanced analytics related to energy consumption and occupancy patterns. Visualized in a user-friendly portal.

  • Seamless API Integration: Integration with third-party building management services sharing data across various platforms, enhancing overall operational efficiency.

1.2.4.2. SmartInsight Key Features

  • Insights with Response Dashboard

    • It offers energy, occupancy, maintenance, and health trends to help forecast future demand.

    • 18 months of historical data.

  • API Integration

    • Seamless integration with other applications and partners

    • 10,000 API calls per month

    • Upto 5 requests per second (RPS)

  • Building Heatmap

    • View light level and energy consumption heat map

    • Insights into usage patterns

    • 18 months of historical data

1.2.5. SmartPlus

Our SmartPlus solution delivers a state-of-the-art smart lighting experience by customizing additional features beyond the SmartInsight service model. This service level allows you to gain additional historical data insights, expand Response API calls, and leverage our granular building-wide network for communication with other devices. This can help build a holistic building-wide ecosystem.

1.2.5.1. SmartPlus Overview

  • Customized Solutions: Extensive customization to specific needs.

  • Expanded API Capabilities: More significant interaction and integration with other systems and devices allow for more advanced automation and control.

  • Granular Network Communication: communication with other devices, ensuring seamless connectivity and interaction within a smart building ecosystem. This capability allows for efficient data exchange and coordination among various smart devices.

1.2.5.2. SmartPlus Key Features

  • Additional API calls

  • Additional historical data

  • Beacon integration

    • Configure Response Nodes as Bluetooth Low Energy (BLE) beacons.

    • Use for indoor navigation and asset tracking.

  • BACnet integration

    • Integrate Building Management Systems (BMS) by using BACnet over the Building IP network.

    • Occupancy monitoring, centralized control, and additional capabilities.

If you would like to subscribe any one of the service model, please reach out through our service desk with a signed service level contract.

1.2.6. An Overview of the Service Model

The table below highlights what is included in each service model with the link to the relevant documentation.

Service Model Features

 

 

 

SmartStart

 

 

 

 

 

 

 

 

 

 

 

SmartLight

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartInsight

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartPlus

 

 

 

 

 

 

 

 

 

 

 

 

Wireless Lighting

 

User - Friendly App

 

Presence Sensing

 

Daylight dimming

 

Min/Max Levels

 

Color Temperature

 

Pre-set Personalities

 

Zones

 

Wireless and Battery-Free wall switch

 

Holding/Dwell Times

 

Remote Control via Response Portal

 

 

Scheduling

 

 

Circadian Rythm

 

 

Multi-Tenant Support

 

 

Remote Monitoring and Diagnostics

 

 

Dashboard Metrics

 

 

Live Energy Data

 

 

Remote Feature Updates

 

 

Remote Security Updates

 

 

Emergency Light Testing

 

 

Secure Cloud Storage

 

 

Smart Lighting Solution Guidance

 

 

Service and Support

 

 

Powerful Analytics

 

 

 

Building Heatmap

 

 

 

Dashboard Insights

 

 

 

Response API

 

 

 

Additional API calls

 

 

 

 

Additional Historical Data

 

 

 

 

Beacon Integration

 

 

 

 

BACnet Integration

 

 

 

 

 

 

Related content